Services at a glance A-ROSA Travel cancellation insurance A-ROSA cruise cover A-ROSA Rhine cruises cover Travel cancellation insurance • • • Holiday guarantee • • Travel health insurance • Included with some limitations (see 3) Luggage insurance • • Emergency insurance • • The travel cancellation insurance is already included for all A-ROSA Premium all inclusive bookings made until 30.11.2022. The insurance cannot be deducted from the travel price; it is an integral part of the booking. The deductible amounts to 20% of the reimbursable damage, with a minimum of €25 per person. For all "A-ROSA Premium all inclusive" bookings received after 30.11.2022 and "Basic" bookings, we offer the following services: 1 . TRAVEL CANCEL L AT I ON I NSURANCE If you need to cancel the trip for an insured reason or travel at a later date, we will reimburse you either for the cancellation costs due under the terms of the policy, or for additional outbound travel costs. Insured reasons include, for example: • injury caused by an accident • unexpected and serious illness • death • loss of employment • commencement of employment • pregnancy, complications during the pregnancy • short-time work Deductible: The deductible shall be equal to 20% of the recoverable loss, but subject to a minimum of €25 per insured person. 2 . HOL I DAY GUARANTEE ( TRAVEL CURTA I LMENT I NSURANCE ) Covers the additional return travel costs in the event of early or delayed return travel and in the event of travel interruption within the first half (max. within the first 8 travel days) of the trip the full or pro rata travel cost accordingly, and reimburses you the unused travel services in the event of a delay in departure. Insured reasons include, for example: • injury caused by an accident • unexpected serious illness, death • significant damage to property • public transport delay • natural disasters and natural events at the holiday destination (See travel cancellation insurance for the deductible) IMPORTANT S : Falling ill with COVID-19 before or during the trip is an insured event! In the event of illness, your cancellation costs are secured, and your health is protected. 3 . TRAVEL HEALTH I NSURANCE Assistance and reimbursement of costs for: • out-patient treatment provided by a doctor • in-patient medical treatment in a hospital • drugs and surgical dressings and aids prescribed by a doctor • transport to the nearest doctor/hospital and return to the accommodation • medically reasonable and appropriate return transportation • complications of pregnancy, premature delivery • delivery of medication • retrieval of luggage • repatriation of mortal remains and burial abroad • a visit to the insured person during a stay in hospital if the stay lasts longer than five days Deductible: No deductible With regard to trips into regions bordering with Germany, insurance cover for short stays abroad lasting no longer than 48 hours is provided as part of the travel health insurance for medically necessary out-patient or in-patient treatment. 4 . LUGGAGE I NSURANCES Reimburses the costs for necessary replacement purchases up to a maximum of €500 if the luggage is not returned within one day by the carrier. Sum insured per person: €2,000. No deductible. 5 . EMERGENC Y I NSURANCE Guardian angels for your trip. This insurance offers help with emergencies that affect the insured person during travel, e.g., help with emergency travel interruption, criminal prosecution or loss of means of payment or documents. I nt e r na t i ona l Eme r genc y Ca l l Se r v i c e when t rave l l i ng : + 49 4 0 5555 -7877 24-hour service by Roland Assistance – charges subject to phone provider. Tr ave l c a nce l l a t ion i ns u r a nce – i nc l uded for a l l “A-ROSA Pr emium a l l i nc l u s i ve” book i n g s t h rou gh November 2022 A - ROSA I NSUR ANC E 156 GENERAL INFORMAT ION
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